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Ordering & Shipping

How do I place an order on SANKOMGLOBAL.COM?

Ordering is simple. Select your preferred items, add them to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment details, and your order will be on its way.

How can I qualify for free shipping?

Great news! We often run special promotions where you can get free shipping with lower purchase amounts. Keep an eye on the slider at the top of our website or follow us on social media for the latest deals. You never know when a surprise free shipping offer might pop up! 😉

Can my order be delivered to a P.O. Box address?

Unfortunately, we do not ship to P.O. Box addresses at this time. We recommend using a residential or business address to ensure safe and timely delivery.

How long does delivery take?

Orders are processed within 1-3 business days and typically arrive within 1-4 business days after shipping. Delivery times may vary depending on your location and during high-demand periods. A tracking number will be provided once your order is shipped.

What are the shipping costs?

Shipping costs vary based on your location and order value. You can find detailed information on our Shipping Information page.

Returns & Exchanges

What is your return/exchange policy?

If you are not completely satisfied with your purchase, you have 14 days from the date of delivery to request a return or exchange. Items must be unused and in their original packaging, and the return shipping costs are the customer's responsibility. To initiate a return, please contact us at sankomglobal@gmail.com

Where should I send my return?

Please send all returns to:

8012 NW 68th Street
Miami, FL 33166

Can I return worn items?

For hygiene reasons, we cannot accept returns on worn items. If you are unsure about sizing, we recommend trying the bra over a thin layer of clothing before making a final decision.

How long does it take to process a refund?

Once we receive your returned item, refunds are typically processed within 5-7 business days. You will receive a confirmation email once your refund has been issued.

Product Information

What is the SANKOM Patent Bra?

The SANKOM Patent Bra is an innovative, Swiss-designed medical bra that provides postural support and back relief while offering comfort and style. It is classified as a Medical Device Class 1, making it an effective choice for women seeking both aesthetic enhancement and health benefits.

How does the SANKOM Patent Bra help with back pain?

The dual-band system is designed to redistribute weight evenly, gently pulling the shoulders back to improve posture and relieve tension on the back and shoulders.

Does the SANKOM Patent Bra include removable pads?

Yes, the bra comes with removable push-up pads, allowing you to customize the level of support and shape to your preference.

Is the SANKOM Patent Bra visible under clothing?

No, the seamless design ensures that the bra remains discreet and smooth under clothing, making it suitable for everyday wear.

What materials are used in the SANKOM Patent Bra?

The bra is made from high-quality, breathable, and hypoallergenic fabrics, ensuring comfort throughout the day.

Can I wear the SANKOM Patent Bra for sports?

Yes, the bra offers excellent support and stability, making it suitable for low to medium-impact activities such as yoga, pilates, and walking.

Order Issues

I received the wrong item/size. What should I do?

If you received an incorrect item or size, please contact our Customer Support at sankomglobal@gmail.com with your order number and a photo of the product received. We will work quickly to resolve the issue.

My order hasn’t arrived. What should I do?

If your order has not arrived within the expected timeframe, please check your tracking link for updates. If you still need assistance, feel free to reach out to us at sankomglobal@gmail.com

How can I check the status of my order?

Once your order has been placed, you will receive a confirmation email with tracking details. If you have not received an update within 24-48 hours, please check your spam folder or contact us for assistance.

Miscellaneous

What payment methods do you accept?

We accept major credit and debit cards, and other secure payment options. You’ll see all available payment methods at checkout.

Can I modify or cancel my order after placing it?

We process orders quickly, so modifications or cancellations may not always be possible. If you need to make a change, please contact sankomglobal@gmail.com as soon as possible, and we will do our best to assist you.

Do you offer wholesale or bulk purchasing options?

Yes, we do! If you're interested in wholesale or bulk purchasing, please contact our sales team at sankomglobal@gmail.com for more details.

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